Delivery
Delivery cost
Delivery cost depends on the weight of the parcel and the country to which the parcel will be sent.
The price of delivery to Lithuania, Latvia, Estonia, Poland - from 7.98 EUR.
Delivery price to other EU and non-EU countries - from 12.98 EUR.
Time of delivery
For today, we offer two ways of delivering goods depending on your country: the first way - Venipak courier, the second way - post.
Latvia, Estonia, Lithuania
Delivery time - 2-4 working days. Delivery to your specified address. Delivery of goods by Venipak courier or to the parcel machine. You can pay for the goods in cash or by credit card when the courier delivers your goods.
Poland, Denmark, Finland, Sweden
Delivery time - 2-4 working days. Delivery to your specified address. Delivery of goods by Venipak courier.
Other EU and non-EU countries (worldwide shipping)
Delivery time - 1-3 weeks (depending on the country to which the package will be sent). Delivery to your specified address. Delivery of goods is carried out in cooperation with Lithuanian Post and your country's post office.
If your package will be large or the courier will not find you at the specified delivery address, the package will be left at the nearest post office and you will be informed about it.
Guarantees
We have all the goods in our warehouse, so after you order the goods and pay for the order, on the next working day the goods will be prepared for shipment and handed over to the courier, and the tracking number of the parcel will be sent to you. All our products are shipped from Lithuania.
For today all ordered shipments have reached our customers successfully. We have shipped our products to such distant countries as: Azerbaijan, Israel, Canada, Cyprus.
However, we promise that if your parcel gets lost, we will not explain the circumstances and wait for a response from the parcel service companies, but we will send you a new parcel immediately.We only have positive feedback from our customers, which you can find on our Google account
For communication
In case of any question, you can always contact us in the following ways:
Facebook messenger
WhatsApp messenger
Leave us a message
By phone: +370 642 77778
Payment
In our online store, we offer secure payment with various payment methods. Depending on the country, you can pay for the products: via an Internet Bank by choosing the desired your country's bank. You can also pay with VISA, MasterCard, Maestro, PayPal or make a transfer from the banks of your country.
Payment via Internet Bank
After choosing one of the listed banks of your country, you will be directed to the bank's electronic system, where you can log in and pay for the goods.
We take your security very seriously, our store does not get your login name and password.
If the electronic banking payment method is not suitable for you, you can make a bank transfer to our account from any bank that is convenient for you or pay for the goods with VISA, MasterCard, Maestro cards or PayPal.
Payment by VISA, MasterCard, Maestro or PayPal
You can pay with credit and debit cards, we accept VISA, MasterCard and Maestro. For this settlement, you will need to enter the cardholder's data, card number, expiration date and CVV code. Also you can make a payment through PayPal.
And do not worry, we take your security very seriously, our store does not get your details.
Payment by bank transfer
By selecting this payment method, you can transfer the money for your order to our account.
Account details:
Recipient: Biosprendimu Laboratorija, UAB
A / S: LT65 3500 0100 0754 7209
Bank: Paysera LT, UAB
Bank code: 35000
BIC: EVIULT2VXXX
! It is mportant: in the field of payment purpose, please indicate your order number, by which we will be able to identify your payment.
Cash on Delivery (only for Lithuanian, Latvian and Estonian buyers)
Buyers from Lithuania, Latvia and Estonia can also pay for the goods in cash or by credit/debit card to the Venipak courier who delivered the goods, so you will not pay at the time of ordering, but only after the courier delivers your goods. This service is only available in Lithuania, Latvia and Estonia.
! Note: if you plan to pay in cash, please have the exact amount of money specified in your order at the time of delivery.
When purchasing goods from countries outside the European Union, you may need to pay tax dues in your country. In different countries, the amount of tax is different and may needed to be paid depending on the value of the goods. For example, in one country, the tax will have to be paid if goods cost more than 1 euro, in another country only if the price of goods exceeds 300 euros. You are responsible for paying taxes in your country and to avoid double taxation, we sell goods to countries outside of the European Union without VAT.